Terms & Conditions

Welcome to Elevap (elevap.shop). These Terms & Conditions (“Terms”) govern your access to and use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. About Us

Elevap sells a curated selection of everyday essentials for home, outdoor, and lifestyle needs, including sheds, generators, riding lawn mowers, coffee makers, and socks, through our website elevap.shop.

Business Name: Elevap
Email: support@elevap.shop
Phone: +44 7782 320623
Address: 2-34 Feltham Cl, Birmingham B33 0XR, UK

2. Eligibility

By using our website and placing an order, you confirm that you are at least 18 years old, or are using the website under the supervision of a parent or legal guardian, and that you have the legal capacity to enter into a binding contract.

3. Products and Descriptions

We make reasonable efforts to display our products, including images, descriptions, specifications, and pricing, as accurately as possible. However:

  • Colours and appearance may vary slightly depending on your device’s display settings.
  • We do not guarantee that product descriptions or other content on our website are error-free, complete, or current.
  • We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.

4. Pricing

  • All prices on our website are listed in British Pounds (GBP) and, where applicable, are inclusive of VAT.
  • Prices are subject to change without notice.
  • The total price payable, including any applicable shipping charges, will be displayed at checkout before you complete your order.
  • In the event of a pricing error, we reserve the right to cancel any order placed at the incorrect price. We will notify you and issue a full refund if payment has already been made.

5. Orders and Acceptance

  • Placing an order through our website constitutes an offer to purchase the selected product(s).
  • We reserve the right to accept or decline any order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.
  • An order is not confirmed until you receive an order confirmation email from us, in accordance with our Payment Policy.
  • A legally binding contract is formed once we send you an order confirmation email.

6. Payment

All payments are processed securely through Stripe. Please refer to our Payment Policy for full details on accepted payment methods, billing, and payment security.

7. Shipping

We currently ship to addresses within the United Kingdom only. Shipping costs, processing times, and estimated delivery times are described in our Shipping Policy. Delivery estimates are not guaranteed.

8. Your Right to Cancel, Returns, and Refunds

You have a statutory right to cancel your order within 14 days of receiving it, in accordance with the Consumer Contracts Regulations. We also offer a standard 30-day return policy. Full details, including how to request a return and how refunds are processed, are set out in our Return & Refund Policy, which forms part of these Terms.

9. Intellectual Property

All content on our website, including text, graphics, logos, images, product photos, and software, is the property of Elevap or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or use any content from our website without our prior written permission, except for your own personal, non-commercial use.

10. Prohibited Uses

You agree not to:

  • Use our website for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorised access to our website, systems, or networks
  • Interfere with or disrupt the operation of our website
  • Use any automated means (bots, scrapers, etc.) to access our website without our permission
  • Submit false, misleading, or fraudulent information, including in connection with an order

11. Limitation of Liability

To the fullest extent permitted by applicable law, Elevap shall not be liable for any indirect or consequential losses arising out of or related to your use of our website or products purchased from us, including loss of income, business, or profits.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be excluded or limited under English law. Nothing in these Terms affects your statutory rights as a consumer.

12. Product Use and Safety

Products such as generators, riding lawn mowers, and other powered equipment should be used in accordance with the manufacturer’s instructions and all applicable safety guidance. It is your responsibility to use such products safely and in compliance with any applicable laws or regulations.

13. Third-Party Links and Services

Our website may contain links to third-party websites or services, including our payment processor Stripe. We are not responsible for the content, accuracy, or practices of any third-party websites or services.

14. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of our website after changes are posted constitutes your acceptance of the updated Terms.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of our website will be subject to the exclusive jurisdiction of the courts of England and Wales, unless you live elsewhere in the UK, in which case you may also bring proceedings in your local courts.

16. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Email: support@elevap.shop
Phone: +44 7782 320623
Address: 2-34 Feltham Cl, Birmingham B33 0XR, UK
Business Hours: Monday to Friday, 9:00 AM to 5:00 PM (UK time). Closed Saturday and Sunday.